Last updated: 3 October 2026
Delete your account and data
You can permanently delete your Birdio account and all associated personal data directly from within the app, at any time — no need to contact support:
- Open Birdio and log in
- Go to Profile → Account
- Select Delete Account
- Confirm with your password
If you created your account with Google or Microsoft and haven't set a password, first set one under Profile → Account → Sign-in methods (this confirms it's really you), then delete your account — or email us and we'll do it for you.
This is immediate and permanent — there's no recovery period.
What gets deleted
Deleting your account removes:
- Your account, login credentials, and profile (including your uploaded profile picture)
- Your round history and personal handicap records
- Your society and tournament memberships
- Your push notification subscriptions
- Any Google or Microsoft sign-in connections
- Round cards you've shared, and their public links
What may be retained
A small amount of information may be retained even after account deletion, where necessary:
- Financial/dues records you're part of may be retained by a society's organizers as part of that society's own financial records, in the same way a club would keep records of dues paid by a departed member.
- Aggregate or anonymised statistics that no longer identify you.
- Information we're required to keep for legal, security, or fraud-prevention reasons.
If you can't access your account
If you've lost access to your account (for example, you can no longer log in) and want your data deleted, contact us directly and we'll verify your identity and process the request manually:
birdiogolf@gmail.com
How long it takes
In-app deletion is immediate. Manual requests via email are processed within 30 days.